Editing + Combining Orders
This sucks and that's about all I can say about it.
I'm not very good at laying down the law bhuut it's gotta be done. Here's the thing: we are screwing it up more than we are making it better. I'm talking about editing and combining orders after they have been placed.
What seems like a super, duper, no brainer, easy-peasy task actually involves three people ahnnnd moving targets and different computer programs.
I wish it wasn't so but here's the new law of the land here at Treats for Chickens:
Requests to combine regular, non subscribe + save orders are often able to be accommodated if the request is made, via email at email@example.com, less than 15 minutes after the initial order is placed. Subscribe + Save orders requesting add-on products require a new order.
We are MORE.THAN.HAPPY to help you get this done in-house [over the phone] or via email. Lay it on us. We are here to help. It's the lightening time frame that's the change. Ahnnd, it's gotta happen fast.
On weekdays: call 707.664.8124 and email us at firstname.lastname@example.org. Over the weekends: email us at email@example.com
Orders are usually processed within 1-2 days, sometimes 3 if it's a weekend/holiday, or if we are having a promotion.
The following shipping methods are available and the charge for each will be displayed during the checkout process.
USPS Priority Mail
Thanks for being a great chicken parent and all around wonderful human being!